Community & Environment

Hamilton restarts at Alert Level 2

COVID-19 | Coronavirus

Hamiltonians will be able to borrow library books, head to their favourite community facility, and enjoy the city’s renowned playgrounds under COVID-19 Alert Level 2.

Hamilton City Council is gearing up to resume its operations according to government guidelines when the country moves to Alert Level 2 at 11.59pm on Tuesday 7 September.

Many of Council’s community facilities will reopen at a reduced capacity under Alert Level 2, with physical distancing, maximum visitor numbers, face covering and contact tracing measures in place.

Council services that couldn’t operate at Alert Level 3 will resume as much as possible while adhering to the Alert Level 2 rules.

General Manager People and Organisational Performance David Bryant said the health and wellbeing of the community and staff is Council’s top priority.

“While we can’t wait to welcome visitors back to our much-loved community facilities, there will be some necessary changes to how we operate while we’re at Alert Level 2. In some cases, this may mean reduced opening hours and services, so we can meet public health guidelines.

“These changes are necessary to keep us all safe and COVID-19 out of our community. We’re asking Hamiltonians to please adhere to the guidelines in place if visiting a Council facility and be kind to our staff and one another.”

For more information about what this means for the Council,  visit our website.

General guidelines at Council facilities under Alert Level 2

  • Two-metre physical distancing will be expected at all Council facilities, with signs and floor markings in place to help maintain this.
  • Visitors will be required to sign in using the COVID Tracer app or manual sign-in sheet.
  • Face coverings to be worn inside public facilities.
  • Surfaces will be frequently cleaned, and hand sanitiser will be available for visitors to use.
  • People who are feeling sick or unwell must stay home.

Community facilities and visitor attractions

  • Waikato Museum, ArtsPost and the themed gardens, playground, privately-owned café and Information Centre at Hamilton Gardens will reopen with restrictions on visitor numbers and reduced services to meet public health guidelines.
  • All Hamilton City Libraries’ branches, Waterworld, Gallagher Aquatic Centre and Hamilton Zoo will reopen on Thursday 9 September with restrictions on visitor numbers and reduced services to meet public health guidelines.
  • In some cases, there are reduced opening hours to allow for staff to do additional cleaning and work safely in public areas.
  • Visitors are encouraged to use contactless payments where possible.
  • Hamilton i-SITE will continue to offer its services via phone or email while its office remains closed.

Parks and playgrounds

  • All playgrounds, skate parks, basketball courts, sports parks, park toilets and carparks will reopen.
  • Clubs and sporting organisations will need to provide us with a robust plan for how they will meet government requirements.
  • Dog parks remain open. Dogs can be taken off the lead in off-leash exercise areas.

Hamilton Cemeteries

  • Burials and cremations have a limit of 50 people indoors and 100 people outdoors.
  • Hamilton Cemeteries, Greenwood and Park Chapels are all open.

Municipal Building

  • Council’s Municipal Building in Garden Place will reopen to the public from 7.45am to 5pm, Monday to Friday, from Wednesday 8 September. Entry will be through the Garden Place entrance only. Visitor numbers will be limited to five people at a time.

Transport and parking

  • The Hamilton Transport Centre and Rotokauri Transport Hub will reopen.
  • The Garden Place underground carpark will reopen.
  • Parking wardens will resume business as usual.
  • Our road works programme will resume.

Rubbish and recycling collection

  • Kerbside collection services are operating as normal.
  • The Lincoln Street Resource Recovery Centre (Refuse Transfer Station) and Hamilton Organic Centre are open with reduced capacity. Please expect delays.

Council meetings

  • Hamilton City Council meetings will be held in person with some members appearing remotely via Zoom to ensure appropriate physical distancing while at Alert Level 2. This also applies to committee meetings, briefings and workshops.
  • The meetings and briefings will be live streamed on the Council’s website for the public to watch and uploaded to our YouTube channel.
  • Members of the public can have their say about items on the meeting’s agenda either via Zoom or by providing a written submission. Find out more about this and view our agendas and minutes.

Council events and permitting

  • Events managed by Council will only go ahead where the central government guidance for gatherings under Alert Level 2 can be met.
  • Events that require a Council permit will need to show how the event will meet the Alert Level 2 guidance for gatherings.
  • Citizenship ceremonies are on hold – citizenship certificates will be sent to applicants who were scheduled to attend a ceremony.

Animal Education and Control

  • The Animal Education and Control Centre will resume normal operating hours seven days a week, 12.30pm to 4.30pm (excluding public holidays).
  • Adoption visits are by appointment only.
  • Full animal control services will resume.
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