Community & Environment

New options for returning libraries loan items

Our friendly staff are dedicated to being easy to do business with..

A new council initiative is designed to make it easier to get Hamilton City Libraries books and loan items back in time easier.

From Monday 14 January, libraries customers will have more options of where to return their borrowed items.

As well as being able to return items to any of the six libraries branches, customers will be able to return borrowed items at a further eight of the Council’s customer facing sites:

  • Waterworld
  • Gallaghers Aquatic
  • Waikato Museum,
  • Hamilton Zoo
  • Hamilton Gardens
  • the Council’s Service Centre in the Municipal  Building
  • Claudelands
  • FMG Stadium Waikato.

Libraries Content and Heritage Manager Stephen Pennruscoe says the initiative has been launched to make it convenient for busy customers who need to return books –  but might not be near a library.

“If you’re out and about enjoying Hamilton Gardens or Hamilton Zoo for example, it’s easy to hand in your books at the service desk, knowing that they will be returned safely to the libraries using our internal mail system.”

Last year Hamilton City Libraries issued more than 1.3 million items, an average of 7,500 transactions per day. The libraries’ ever-changing collection sits at around 390,000 items which includes books, magazines, e-content, DVDs, CDs, and kits such as sewing machines and telescopes. New items are added every week.

The book return initiative is a part of the Council’s commitment to being easy to do business with.

Find out more about our great libraries and collections here

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