Culture & Events

Future of Hamilton’s iSite determined

Hamilton’s iSite will shift to the ArtPost building following a decision today by Hamilton City Council.

The iSite is a visitor-focussed information service currently housed in a commercial building in Garden Place. It employs four permanent staff, four on time-specific or casual contracts, and is part of a nationwide network.

The shift to the ArtsPost operation means iSite will have a presence on Hamilton’s main street Victoria St – close to Waikato Museum, one of the city’s main visitor attractions.

The iSite will be located in part of the building which is not currently accessible to the public, meaning the building will require a small construction modification.

Timing of the switch is still to be worked through. It will not impact on the operation of ArtsPost.

ISite is open 364 days of the year, providing material and information to visitors on the city and regional tourist attractions, as well as tourist-focussed merchandise, accommodation and transport details and event ticketing services. The visitor information centre receives about 40,000 visitors a year.

The Council’s senior management team identified cost savings under the new operating model for iSite, with those savings set to be achieved in the 2019/2020 financial year.

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