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Council’s response to COVID-19

COVID-19 | Coronavirus
  • Chief Executive has been delegated temporary decision-making powers by Council
  • Reduced public transport services will be in effect while at COVID-19 Alert Level 4
  • Recycling will not be collected while at COVID-19 Alert Level 4
  • Rubbish will be collected while at COVID-19 Alert Level 4
  • Council non-essential services to cease after close of business on Wednesday 25 March
  • Public venues to be closed from Tuesday 24 March
  • Organisations to enforce alternative ways of working to help prevent the spread of COVID-19 from Monday 23 March 
  • All Council community facilities will be temporarily closed effective Sunday 22 March
  • There are no known cases of COVID-19 at Hamilton City Council

Update: 26 March 2020

City public transport during COVID-19 lockdown

Reduced public transport services will be in effect in Hamilton from Thursday 26 March, while the country is at Alert Level 4.

Although the Hamilton City Transport Centre building is closed to the public, Waikato Regional Council’s bus services will continue to run, but in a limited capacity.

Bus travel will only be available to people who work in an essential service or who need to use the bus to access an essential service, like healthcare or the supermarket.

Five bus services – the CBD Shuttle, Night Rider, 4N Flagstaff North, 17 Hamilton East Uni and 29 Hamilton Gardens – will not operate during the lockdown period.

Bus travel is free of charge to avoid contact between drivers and passengers. Bus entry where possible will be by the rear doors and passengers will be asked to practise physical distancing onboard and sit in separate rows to others.

The city’s Lime scooters and carshare LOOP vehicles have been removed from the streets and are out of service until further notice.

Read the full story.


Update: 25 March 2020

Rubbish and recycling collections during COVID-19 Alert Level 4

Kerbside rubbish collections will continue across the city while COVID-19 Alert Level 4 is in place.

However, kerbside recycling collections will cease from Wednesday 25 March due to the closure of facilities that sort and process recyclables. The Refuse Transfer Station at 60 Lincoln St is also closed.

Overfilled or heavy rubbish bags can be a health and safety hazard for our rubbish collection team. Please make sure they can safely lift your rubbish, so this critical service can continue to operate smoothly.

Recycling can be stockpiled until the Refuse Transfer Station reopens or the collection service resumes. Paper and cardboard will be collected but may be sent to landfill.

Read the full story.

Chief Executive gets temporary Council delegations

Hamilton City Council has temporarily passed decision-making powers to Chief Executive Richard Briggs while the Council is in lock-down.

Elected Members unanimously agreed to extend the Chief Executive’s delegations so key decisions can be made to keep the city going.

The delegation will only be in place until the full Council is able to meet again, or until the law which forces at least seven councillors to be physically together to vote is changed.

“This is simply about keeping the city functioning until things return to normal,” Mayor Paula Southgate said.

“Importantly, we will still have Elected Member oversight and input into what’s going on, but we have the ability to be agile and keep doing the immediate business that needs to be done.”

Read the full story.


Update: 24 March 2020​

Following Government guidance, Hamilton City Council has confirmed several new changes to its services while the country is at COVID-19 Alert Level 4.

Chief Executive Richard Briggs says the Government’s message has been extremely clear and now we all must do our part to get through the next four weeks.

“Our focus is primarily on the health and wellbeing of our community. To limit any community spread of COVID-19, we need to ensure people are not congregating in public spaces.

“We don’t want people in situations where they can’t safely maintain the two metres physical distance required at this time.”

Read the full story.


Update: 23 March 2020​

Hamiltonians will continue to have access to the essential services Hamilton City Council provides but its playgrounds and remaining customer-facing sites will close following the move to COVID-19 Alert Level 3 and 4.

Alert Level 3 is in place from today (Monday 23 March) requiring public venues to be closed and for businesses and organisations to enforce alternative ways of working to help prevent the spread of COVID-19.

This includes all Hamilton City Libraries, Waterworld, the Gallagher Aquatic Centre, Hamilton Zoo, Waikato Museum, ArtsPost and the Hamilton i-SITE. The Auaha makerspace at the front of the Central Library and the Smart Space in Garden Place will also close.

​The Hamilton Gardens playground and privately-owned café will also be closed, along with the themed gardens and Information Centre. The city’s skate parks, basketball courts and playgrounds will be closed to the public until further notice, as will the Customer Services centre in the Municipal Building and the Animal Control centre.​

Residents can continue to seek assistance from the Council’s Customer Services team by phoning 07 838 6699 or emailing info@hcc.govt.nz.​

Read the full story.


Update: 21 March 2020​

All Council community facilities will be closed effective Sunday 22 March as a precaution to slow the spread of COVID-19. This is a temporary closure until further notice.

This includes all Hamilton City Libraries, Waterworld, the Gallagher Aquatic Centre, Hamilton Zoo, Waikato Museum, ArtsPost and the Hamilton i-SITE. The Auaha makerspace at the front of the Central Library and the Smart Space in Garden Place will also close.

Hamilton Gardens’ open spaces and privately-owned café will remain open, but the themed gardens and Information Centre will be closed to visitors.​​

There will be no services held at Hamilton Park Cemetery Chapel and Crematorium chapel. However, graveside services will be allowed if physical distancing is maintained.​

Read the full story.


Update: 20 March 2020

We can now confirm the Hamilton City Council team member being tested for COVID-19 has tested negative.

We are not aware of any other Hamilton City Council team member being tested for COVID-19.

Testing for COVID-19 is an important part of the process, the Government is currently able to test up to 1500 people every day – this could increase if needed. Being tested ensures our community stays safe, particularly when combined with physical distancing and self-isolation. ​

Hamilton City Council has successfully tested a key component of its business continuity plans in preparation for further potential impacts of COVID-19. Read the full story.

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